Join NICE Systems for an exclusive look into how trends in social media, emerging channels and heightened customer expectations are driving the impact you make on every customer interaction. The executive breakfast series is designed specifically for those of you that want to share best practices on impacting your customer experience every day. Feedback from our June series was excellent and we look forward to having you at our next location.
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Ohio, Toronto & New York
Bob Thompson,
CEO of CustomerThink
Read More Bob is the CEO of CustomerThink Corp., an independent research and publishing firm focused on customer-centric business management, and Founder/Editor-in-Chief of CustomerThink.com, e world's largest community dedicated to customer-centric business. He is a popular keynote speaker, blogger and author of numerous reports, articles and papers. You can read more from CustomerThink on the blog, www.customerthink.com. | Arizona
Brian Vellmure,
CEO of Initium LLC / Innovantage
Read More Brian Is a customer focused strategist and pioneer in the social CRM space, will provide an exclusive look into how trends in social media, emerging channels and heightened customer expectations are driving the impact you make on every customer interaction. Brian is the CEO and founder of Initium LLC / Innovantage and works with executive and senior management teams around the world to create competitive advantage through making sustainable and disruptive improvements in customer experience, acquisition and retention efforts. He is a sought after speaker and writer and you can see more of his work on the CRM Strategies Blog, a look at modern day secrets for increasing profitability through CRM and Social CRM. |
During this executive breakfast session, you’ll also learn more about how core communication principles of our past are propelling organizations to meet customer intent and make a true impact on each and every interaction. In the multi-channel, social and analytics-driven world we live in, you’ll hear how organization can respond in a personal, contextual and timely fashion that drive customer behavior and ultimately drive corporate objectives.
Registration is free. Reserve your space today.
